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FAQ

 Visit any of our branches near you for registration


  • Identity card or passport (copy and original)

  • Copy of KRA pin

  • Minimum opening balance

3.How do I register for Go-Mobile?

Visit any of our branches near you for registration
4.How do I transfer money from my account to M-Pesa?

Dial *286# and follow the process.     

Download Spire Bank go mobile from play store and follow the process.


  • Access your Safaricom menu, then select M-PESA.

  • Choose Lipa na M-PESA, then Pay Bill.

  • Enter Spire Bank Mpesa Pay bill number, 498100.

  • Enter your 10 digit Spire Bank Account numberNext, enter the amount to transfer.

  • Enter M-Pesa PIN.

If you suspect that your account has been compromised, contact our Call Centre on 0703047777 or write to us on letstalk@spirebank.co.ke and report the matter.
7.What should I do if I lose my Card?

If your card is lost, stolen, retained or jammed while using an ATM, Contact the bank immediately on 0703047777 or write to us on letstalk@spirebank.co.ke and report the matter.

If you have a query, contact our customer care line on 0703047777, write to us on letstalk@spirebank.co.ke , visit www.spirebank.co.ke or visit any of our branches close to you.

Need some help?

Talk to our custormer service,who will help and guide you on how to use the range of services available to you.

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